HIPAA Compliance

How Does a HIPAA-Compliant Medical Answering Service Work?

How Does a HIPAA-Compliant Medical Answering Service Work? Anyone who has worked in a medical practice can attest that they are busy places where the phones are constantly ringing. Patients call to schedule appointments and get information about their health, other medical providers call regarding referrals, representatives from insurance companies call to verify claims, [...]

How Does a HIPAA-Compliant Medical Answering Service Work?

Does My Practice Need a HIPAA-Compliant Answering Service?

There are many moving parts to a successful medical practice. The doctors and nurses must possess the knowledge and skills to keep patients healthy, while the office managers must have processes in place to make the business run seamlessly.  Things can get hectic in a busy medical office, so many practices partner with an [...]

Does My Practice Need a HIPAA-Compliant Answering Service?

What is a HIPAA Compliant Answering Service?

One thing that every successful medical office has in common is a high volume of phone calls that come in at all hours. No matter how many employees you have answering your phones, it can still be difficult to keep up. In an effort to improve the level of care offered to patients, many [...]

What is a HIPAA Compliant Answering Service?

How A HIPAA-Compliant Answering Service Can Improve Patient Care

Your patients may be like family, and when they’re in need, you want nothing more than to make things better. Unfortunately, you have a big family and the sheer number of patients in your care make it really difficult to ensure that each of them gets the perfect patient care that they deserve. You and [...]

How A HIPAA-Compliant Answering Service Can Improve Patient Care

Behind The Scenes: Integration & Your Answering Service

We talk a lot around here about “integration.” And when it comes to your answering service, this is an important topic. But what exactly do we mean when we talk about “integration?” Everything is connected…or at least it should be  No matter what your role in the company, chances are you deal with some [...]

Behind The Scenes: Integration & Your Answering Service

Three Key Benefits of Working With A Healthcare Answering Service

Healthcare businesses are busy places that often need a great deal of help to ensure that patient care remains top-notch. When there’s not more money in the budget for another full time employee, you may still be able to get the extra help you need with a medical answering service. These companies can provide [...]

Three Key Benefits of Working With A Healthcare Answering Service

Finding The Best Answering Service For Doctors

Patients are the heart of your practice, but if you can’t connect with them when they call, you risk losing their trust and their business. That’s why finding the very best answering service available is vital for doctors across the spectrum, from family practices to high-level specialists. But, before you start shopping for medical answering [...]

Finding The Best Answering Service For Doctors

Looking For A Dental Answering Service? Remember These Four Tips

Your dental office is hopping and it’s clearly time you called in some help. An answering service can help you keep on top of the call volume, but not just any answering service will do. Keep these four tips in mind as you interview dental answering service companies: HIPAA compliance is non-negotiable. When a dental [...]

Looking For A Dental Answering Service? Remember These Four Tips

Why Doctors Prefer To Use Medical Answering Services

It’s clear that the medical profession is one of the most demanding, and every aspect of a doctors practice is critical. That includes their busy telephones. Doctors prefer to use a medical answering services because it’s a smart allocation of resources; both human resources and economic resources. Whether the doctor is a solo practitioner, [...]

Why Doctors Prefer To Use Medical Answering Services