Answering Service

What is the Best Answering Service?

If your business’ phone rings off the hook and calls are going unanswered, an answering service can be an important, money-saving solution. Answering services are certainly not free, but having a live agent handle your business’ call volume and take messages, answer general questions, route calls, and manage your appointment book can greatly increase [...]

What is the Best Answering Service?

Does My Business Need a Bilingual Answering Service?

In today’s global markets, it is more important than ever to be able to service customers of all ages and backgrounds. Although your business likely receives calls from customers with a variety of different needs, chances are that a language barrier has presented a communication challenge at least once. With more Spanish speakers living [...]

Does My Business Need a Bilingual Answering Service?

How Can Your Business Benefit from an SMS Text Messaging Service?

When it comes to communication methods today, it’s safe to say that text messaging is king. Most people text at least once a day, making it a popular and powerful way for people to keep in touch with one another, and also with businesses.  Here at Answering Service Care, we recently introduced Care2Text, a new [...]

How Can Your Business Benefit from an SMS Text Messaging Service?

Introducing Care2Text, Answering Service Care’s New Text Messaging Solution

In recent years, SMS marketing has become an incredibly powerful tool for businesses to connect with their customers. In North America, over 292 million people use text messages—that’s about 80% of the population! As we shift into an increasingly mobile environment, text messaging has become a preferred form of communication for many. Not only are [...]

Introducing Care2Text, Answering Service Care’s New Text Messaging Solution

How Does A Virtual Receptionist Work?

In today's highly competitive environment, providing excellent customer service can make your business stand above the others. Top-notch customer service is all about making your customers feel valued, and one of the easiest ways to do this is to be available when they contact your business.  If you’re so busy that phone calls are [...]

How Does A Virtual Receptionist Work?

4 Benefits of Using a Holiday Answering Service

As the weather cools off around the United States, the holiday shopping season is heating up. With US retail sales expected to climb 3.8% to $1.008 trillion in 2019, retailers everywhere are preparing for the time of year that’s exciting and profitable, but also stressful. For many businesses, the holidays are a major revenue [...]

4 Benefits of Using a Holiday Answering Service

Does My Business Need an Answering Service for the Holiday Season?

The holiday season is right around the corner, and for many businesses, it means that they are about to get much busier. With retail sales between November and January expected to exceed $1.1 trillion this year, it's important that businesses are prepared in order to make the most of the holiday season. Retailers everywhere [...]

Does My Business Need an Answering Service for the Holiday Season?

3 Ways Your Business Can Benefit from a Bilingual Virtual Receptionist

In today’s global economy, it’s important for businesses to be able to serve customers in a variety of languages. Comprising of 18.1% of the population, the United States has more Hispanic residents than ever before. Of these estimated 58.9 million individuals, over 9 million reported that they speak English “not well,” or “not at [...]

3 Ways Your Business Can Benefit from a Bilingual Virtual Receptionist

How Does A Legal Answering Service Work?

No matter the size of your law firm, or what type of law you practice, chances are your phones ring often. Many law professionals outsource to legal answering services to help manage these calls instead of hiring an in-house employee for a variety of reasons that we will explain. If you’re still learning what [...]

How Does A Legal Answering Service Work?

How Do Call Answering Services Work?

Understanding the importance of providing great customer service is one thing that successful business owners of all types have in common. According to a study by American Express, 90% of Americans use customer service as a factor in deciding whether or not to do business with a company. This large percentage is something that no [...]

How Do Call Answering Services Work?