The ASC Blog

Your Resource For All Things Answering Service

Bad Habits That May Be Lowering Your Team’s Productivity

Identifying habits that may be lowering your team’s productivity is critical due to the economic effect it can have on your business. Corrective action to remedy these bad habits must be swift and effective to improve the work environment for team members. Answering Service Care has succeeded as a business for more than 40 [...]

Bad Habits That May Be Lowering Your Team’s Productivity

What is the Best Answering Service?

If your business’ phone rings off the hook and calls are going unanswered, an answering service can be an important, money-saving solution. Answering services are certainly not free, but having a live agent handle your business’ call volume and take messages, answer general questions, route calls, and manage your appointment book can greatly increase [...]

What is the Best Answering Service?

Does My Business Need a Bilingual Answering Service?

In today’s global markets, it is more important than ever to be able to service customers of all ages and backgrounds. Although your business likely receives calls from customers with a variety of different needs, chances are that a language barrier has presented a communication challenge at least once. With more Spanish speakers living [...]

Does My Business Need a Bilingual Answering Service?

Answering Service Care’s New Mobile App is Live in the App Store and Google Play

In the last decade, cell phones have come a long way. Gone are the days where phones are simply used for making calls. Smartphones today are used for everything from paying bills, to running marketing campaigns, to taking photos and videos, to running entire businesses. With the rise of smartphones has come to the [...]

Answering Service Care’s New Mobile App is Live in the App Store and Google Play

How Can Your Business Benefit from an SMS Text Messaging Service?

When it comes to communication methods today, it’s safe to say that text messaging is king. Most people text at least once a day, making it a popular and powerful way for people to keep in touch with one another, and also with businesses.  Here at Answering Service Care, we recently introduced Care2Text, a new [...]

How Can Your Business Benefit from an SMS Text Messaging Service?

How Does a HIPAA-Compliant Medical Answering Service Work?

How Does a HIPAA-Compliant Medical Answering Service Work? Anyone who has worked in a medical practice can attest that they are busy places where the phones are constantly ringing. Patients call to schedule appointments and get information about their health, other medical providers call regarding referrals, representatives from insurance companies call to verify claims, [...]

How Does a HIPAA-Compliant Medical Answering Service Work?

Introducing Care2Text, Answering Service Care’s New Text Messaging Solution

In recent years, SMS marketing has become an incredibly powerful tool for businesses to connect with their customers. In North America, over 292 million people use text messages—that’s about 80% of the population! As we shift into an increasingly mobile environment, text messaging has become a preferred form of communication for many. Not only are [...]

Introducing Care2Text, Answering Service Care’s New Text Messaging Solution

How Does A Real Estate Answering Service Work?

Real estate is an industry where a large amount of communication takes place via telephone.  Whether it’s clients calling to ask questions about properties, other agents calling to negotiate deals, or vendors such as home inspectors and property appraisers calling to schedule appointments, a realtor’s phone never stops ringing. Real estate agents are busy [...]

How Does A Real Estate Answering Service Work?

How Does A Virtual Receptionist Work?

In today's highly competitive environment, providing excellent customer service can make your business stand above the others. Top-notch customer service is all about making your customers feel valued, and one of the easiest ways to do this is to be available when they contact your business.  If you’re so busy that phone calls are [...]

How Does A Virtual Receptionist Work?

4 Benefits of Using a Holiday Answering Service

As the weather cools off around the United States, the holiday shopping season is heating up. With US retail sales expected to climb 3.8% to $1.008 trillion in 2019, retailers everywhere are preparing for the time of year that’s exciting and profitable, but also stressful. For many businesses, the holidays are a major revenue [...]

4 Benefits of Using a Holiday Answering Service